Warranty Info


PolarCool Warranty


For three years from date of invoice, PolarCool warrants the motor and electrical components of its PolarCool Evaporative Cooling System that are found, upon examination by factory-authorized personnel, to be defective in material or workmanship.

*The three year warranty for motor and electrical components applies to new unit components only. All stand alone replacement parts will have a one year warranty from date of invoice.


PolarCool warrants its metal product housings for the full lifetime of the product to the extent they are found, upon examination by factory-authorized personnel, to be defective in material or workmanship. The Lifetime Warranty on product housings is void if the housing is found upon examination by PolarCool to have been misused, abused or otherwise tampered with by unqualified personnel. The Lifetime Warranty on product housings does not cover ordinary wear and tear and is non-transferrable.

If the original component parts, including product housings, develop a defect covered by this limited warranty within the applicable time periods described above, the same may be repaired or replaced at the option of PolarCool.

All transportation charges for shipment of the component parts that are submitted for replacement or repair under this warranty must be funded by the purchaser. No products are to be returned to the manufacturer, until there is an inspection and/or a return-goods authorization (RGA) number is issued.
All complaints should be directed first to the authorized distributor who sold the product. If satisfaction is not obtained or the name of the distributor is not known, write the manufacturer that appears below, directed to the attention of Customer Service Manager.

This warranty is void if: a) the Equipment and/or its component parts are found to have been misused, abused, repaired by or tampered with by unqualified personnel; b) any of the product’s component parts have been replaced with parts that were not authorized PolarCool replacement parts; c) the product has been modified in any way (other than repairs made by qualified individuals with PolarCool replacement parts); d) the product has not been appropriately registered by its original purchaser; or e) the customer cannot show proof of purchase as the product’s original owner.

This limited warranty is expressly in lieu of any and all representations and warranties expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. The remedy set forth in this limited warranty shall be the exclusive remedy available to any person. No person has authority to bind the manufacturer to any representation or warranty other than this listed warranty. The manufacturer shall not be liable for any consequential damages resulting from the use of our products or caused by any defect, failure or malfunction of our products (Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.)

Download Users Manual (.pdf) & Warranty

HH Technologies, Inc.
1733 County Road 68
Bremen, Al 35055