Contact PolarCool

Our customers and friends are the most important thing in the world to us. Please contact us whenever you have a question or concern about any of our products, or our company.
We can be reached in a variety of ways: by phone, E-mail, or the Contact Us form below.

HH Technologies® – Headquarters
P.O. Box 99 – Bremen, AL 35033
Toll-Free (888) 765-5732
Fax +1 (256) 287-7010
Customer/Technical Services
8am-5pm Central time

Returns & Refund Policy

No products are to be returned to the manufacturer, until there is an inspection and a return-goods authorization (RGA) number is issued. Restocking fees and freight fees may be incurred for returns. All returns should be directed to the attention of Customer Service Manager. All products are warranted to be free from defects in material and workmanship for a period of one year from the date of purchase, if installed and used in strict accordance with the installation instructions. Liability is limited to the sale price of any products proved to be defective or, at manufacturer’s option, to the replacement of such products upon their return.

Reseller or Tax Exempt?

Are you a reseller? Is your company Tax Exempt? Please complete the online questionnaire and we can assist in getting your account created and activated with this status. 

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